Refund, Return & Cancellation Policy – OhMySaree.com
At OhMySaree.com, we are committed to providing high-quality products and a seamless shopping experience.
Please read our policy carefully before placing an order. For any queries or requests, you can reach us at
behind.ohmysaree@gmail.com.
1. Order Confirmation & Processing
Order Confirmation:
After placing an order on our website, please allow up to 2 days for us to confirm it.
Order Processing:
Once confirmed, your order will be processed within 2 to 4 days.
Shipping:
After processing, your order will be dispatched via our shipping partner. Delivery typically takes 7 to 15 days, depending on your location.
For any updates regarding your order, you can contact us at behind.ohmysaree@gmail.com.
After placing an order on our website, please allow up to 2 days for us to confirm it.
Order Processing:
Once confirmed, your order will be processed within 2 to 4 days.
Shipping:
After processing, your order will be dispatched via our shipping partner. Delivery typically takes 7 to 15 days, depending on your location.
For any updates regarding your order, you can contact us at behind.ohmysaree@gmail.com.
2. Order Cancellation
Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.
Once the order has been dispatched, cancellation is not possible.
Refunds for cancelled orders will be processed to the original payment method within 5–7 working days.
Orders placed under sale, offer, or discounted prices cannot be cancelled.
For order cancellation requests, email behind.ohmysaree@gmail.com immediately.
Once the order has been dispatched, cancellation is not possible.
Refunds for cancelled orders will be processed to the original payment method within 5–7 working days.
Orders placed under sale, offer, or discounted prices cannot be cancelled.
For order cancellation requests, email behind.ohmysaree@gmail.com immediately.
3. Returns
Return requests are accepted only within 2 days (48 hours) of delivery. Requests after this period will not be considered.
Returns are applicable only in cases of damaged, defective, or incorrect products.
Mandatory Product Opening Video
A clear, uninterrupted video is required for all return or damage claims.
The video must start from opening the sealed package and clearly show the product.
No return, refund, or exchange will be processed without an opening video.
Non-Returnable / Non-Refundable Cases
Returns or refunds will not be accepted in the following situations:
Change of mind or personal preference.
Minor color variations due to lighting or screen differences.
Size, length, or fit issues when details are clearly mentioned.
Delivery delays caused by courier partners.
Incorrect address or contact details provided by the customer.
Requests made after the 2-day return window.
For return requests, please contact behind.ohmysaree@gmail.com with your order details and opening video.
Returns are applicable only in cases of damaged, defective, or incorrect products.
Mandatory Product Opening Video
A clear, uninterrupted video is required for all return or damage claims.
The video must start from opening the sealed package and clearly show the product.
No return, refund, or exchange will be processed without an opening video.
Non-Returnable / Non-Refundable Cases
Returns or refunds will not be accepted in the following situations:
Change of mind or personal preference.
Minor color variations due to lighting or screen differences.
Size, length, or fit issues when details are clearly mentioned.
Delivery delays caused by courier partners.
Incorrect address or contact details provided by the customer.
Requests made after the 2-day return window.
For return requests, please contact behind.ohmysaree@gmail.com with your order details and opening video.
4. Exchange Policy
Exchanges are subject to availability and approval.
Additional shipping charges may apply for approved exchanges.
For exchange requests, email behind.ohmysaree@gmail.com with your order and product details.
Additional shipping charges may apply for approved exchanges.
For exchange requests, email behind.ohmysaree@gmail.com with your order and product details.
5. Refunds
Refunds are processed only after the returned product passes quality inspection.
Approved refunds will be initiated within 5–7 working days to the original payment method.
Shipping charges are non-refundable.
Approved refunds will be initiated within 5–7 working days to the original payment method.
Shipping charges are non-refundable.
6. Important Notes
Products must be unused, unwashed, and returned in original condition with tags intact.
Any damage, wear, or tampering will result in rejection of the return or refund.
We reserve the right to approve or decline any request after verification.
By placing an order on OhMySaree.com, you agree to all the terms mentioned in this policy. For any questions, clarifications, or assistance, reach out to behind.ohmysaree@gmail.com.
Any damage, wear, or tampering will result in rejection of the return or refund.
We reserve the right to approve or decline any request after verification.
By placing an order on OhMySaree.com, you agree to all the terms mentioned in this policy. For any questions, clarifications, or assistance, reach out to behind.ohmysaree@gmail.com.